We collect information that helps us provide effective profitability analysis services for Australian businesses. The type and scope of information depends on how you interact with our services.

Most information is collected directly when you voluntarily provide it through forms, consultations, or direct communication. We also gather some technical data automatically when you visit our website to improve functionality and user experience.

Your information serves specific purposes related to delivering profitability analysis services and maintaining our business relationship.

Service Delivery: We use your business and financial information to conduct thorough profitability analyses, prepare reports, and provide strategic recommendations tailored to your specific situation.

Communication: Contact details enable us to respond to inquiries, schedule consultations, send requested resources, and provide updates about your analysis progress.

Website Improvement: Usage data helps us understand which resources are most valuable, optimize website performance, and develop content that better serves Australian businesses seeking profitability insights.

Legal Compliance: We may process data to comply with Australian privacy laws, taxation requirements, and professional service regulations applicable to financial consulting.

We maintain strict control over your information and only share it under specific circumstances that support our service delivery or legal obligations.

Service Providers: Trusted third parties help us operate efficiently. This includes cloud hosting providers, email marketing platforms, and accounting software providers. All service providers are bound by confidentiality agreements and data protection requirements.

Professional Partners: With your explicit consent, we may share relevant information with accountants, business advisors, or other professionals when integrated services benefit your profitability analysis outcomes.

Legal Requirements: We disclose information when required by Australian law, court orders, or regulatory authorities. This includes compliance with Australian Taxation Office requirements for certain business consultation records.

Business Transitions: If veluntharion undergoes merger, acquisition, or asset sale, your information may transfer to the new entity under equivalent privacy protections.

We never sell personal information to marketers, data brokers, or unrelated third parties. Your business data remains confidential and is used solely for agreed-upon profitability analysis purposes.

Under Australian privacy law, you have significant control over how we handle your personal information. We've designed straightforward processes to help you exercise these rights.

• Access: Request a copy of all personal information we hold about you, including how it's been used and shared.
• Correction: Ask us to update or correct any inaccurate or incomplete information in our records.
• Deletion: Request deletion of your personal information when it's no longer necessary for our services or legal obligations.
• Restriction: Limit how we process your information while disputes about accuracy or usage are resolved.
• Portability: Receive your data in a structured format that you can transfer to another service provider.
• Objection: Object to specific uses of your information, particularly for marketing communications.

To exercise these rights, email us at info@veluntharion.org with your specific request. We respond within 30 days and verify your identity before processing requests to protect your privacy. Some limitations may apply when information is required for legal compliance or legitimate business purposes.

If you're unsatisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

Protecting your information is fundamental to our business. We implement multiple layers of security to safeguard data from unauthorized access, alteration, or destruction.

Technical Safeguards: All data transmissions use SSL encryption, and stored information is encrypted using AES-256 standards. Our systems require multi-factor authentication for staff access and maintain automated security monitoring.

Access Controls: Only authorized personnel with legitimate business needs can access your information. All team members sign confidentiality agreements and receive regular privacy training.

Physical Security: Our Rochedale South office maintains secure document storage, locked filing systems, and restricted access areas for sensitive information.

Regular Updates: We conduct quarterly security assessments, maintain current software versions, and continuously update our protection measures based on evolving threats and best practices.

We keep your information only as long as necessary for service delivery, legal compliance, and legitimate business purposes. Retention periods vary based on information type and usage.

Client Records: Financial analysis data and consultation records are retained for seven years after service completion, meeting Australian business record-keeping requirements.

Marketing Communications: Contact information for newsletters and educational content is kept until you unsubscribe or request deletion.

Website Analytics: Usage data is retained for 24 months to support website improvement and user experience optimization.

When retention periods expire, we securely delete information using DoD 5220.22-M standards for digital data and cross-cut shredding for physical documents. Some information may be retained longer if required for legal proceedings or regulatory compliance.

While veluntharion primarily operates within Australia, some service providers may process data internationally. We ensure all transfers meet Australian privacy protection standards.

Cloud Services: Our hosting and backup services use data centers in Australia and New Zealand, with some redundancy systems in Singapore. All locations maintain equivalent privacy protections.

Software Providers: Email marketing and analytics platforms may process data in the United States under Privacy Shield or Standard Contractual Clauses that ensure adequate protection.

Before any international transfer, we verify that receiving countries have adequate privacy laws or that service providers implement additional safeguards to protect your information.

You can request specific information about where your data is processed and what protections apply by contacting us directly.